These Terms & Conditions govern your use of the hc99 platform, including account registration, deposits, withdrawals, sports betting, casino gaming, bonuses, and all related services. By accessing hc99, you agree to be bound by these terms in their entirety.
Summary of Key Terms
These highlights do not replace the full Terms & Conditions below. They are provided as a convenience only. The complete text in all sections governs.
hc99 is strictly an adults-only platform. You must be at least 21 years of age to register an account, make deposits, or place any bets. Accounts found to belong to underage individuals will be permanently closed and any balance forfeited in accordance with applicable regulations.
Each player is permitted exactly one registered account on hc99. Duplicate accounts — whether created intentionally or accidentally — will be suspended. Any winnings or bonuses generated through secondary accounts are subject to forfeiture. Contact hc99 support immediately if you believe a duplicate account exists.
All promotions and bonuses offered on hc99 are subject to wagering requirements and conditions specified at the time of the offer. Attempting to abuse bonus structures — including creating multiple accounts to claim bonuses repeatedly — is a breach of these Terms and will result in account termination.
hc99 reserves the right to request identity verification (KYC documentation including CNIC) before processing any withdrawal. This is a regulatory requirement, not an optional step. Withdrawal requests will be processed to the same payment method used for the corresponding deposit where technically possible.
All casino games available on hc99 are sourced from licensed game providers operating certified Random Number Generator (RNG) systems. hc99 does not modify game outcomes. Sports betting odds are set by hc99's trading desk and represent the platform's assessment of event probabilities at the time of publication.
In the event of a dispute regarding bet settlement, bonus crediting, or account status, hc99's resolution decision is final after the internal review process has been completed. Players may escalate unresolved complaints through the regulatory body associated with hc99's international gaming license.
For the purposes of these Terms & Conditions, the following definitions apply throughout:
2.1 By accessing or using any part of the hc99 platform — including browsing, registering, depositing, placing bets, or claiming promotions — you acknowledge that you have read these Terms & Conditions in full and agree to be unconditionally bound by them.
2.2 These Terms apply to all interactions with hc99 regardless of the device or access method used, including desktop browsers, mobile browsers, and any hc99-affiliated application.
2.3 hc99 reserves the right to amend these Terms at any time. Continued use of the platform following the publication of updated Terms constitutes acceptance of the amended version. Players are responsible for reviewing this page periodically.
2.4 These Terms are supplemented by hc99's Privacy Policy, Responsible Gaming Policy, and any specific promotional terms published alongside individual bonuses or campaigns. In the event of conflict, the more specific document governs for the matter in question.
3.1 Age Requirement. You must be at least 21 years of age to register an account on hc99 and to use any of its services. hc99 strictly enforces this requirement. Players who misrepresent their age during registration will have their accounts immediately closed, all funds forfeited, and the matter may be referred to relevant authorities where required by law.
3.2 One Account Policy. Each individual may hold only one registered account on hc99. Registration of multiple accounts by the same individual — whether under different names, phone numbers, or payment methods — is a material breach of these Terms.
3.3 Accurate Information. You agree to provide accurate, current, and complete information during registration and to promptly update your account details if any information changes. Providing false information during registration is grounds for immediate account suspension.
3.4 Jurisdictional Restrictions. hc99 does not accept registrations from individuals residing in jurisdictions where online gambling is explicitly prohibited under applicable law. It is the Player's sole responsibility to determine whether accessing hc99 is lawful in their jurisdiction.
3.5 Identity Verification. hc99 may require identity verification at any point — at registration, before processing a withdrawal, or during routine compliance review. Failure to provide satisfactory KYC documentation within the timeframe specified by hc99 may result in account suspension and withholding of withdrawals pending verification.
4.1 You are solely responsible for maintaining the confidentiality of your hc99 login credentials, including your username and password. hc99 will never ask for your password via email, live chat, or any external communication.
4.2 You agree to notify hc99 immediately at [email protected] if you suspect unauthorised access to your account. hc99 will investigate reported security incidents and may temporarily suspend account access pending investigation.
4.3 hc99 will not be liable for losses arising from your failure to keep login credentials secure, including losses resulting from shared credentials, weak passwords, or use of public or shared devices without logging out.
4.4 hc99 recommends enabling two-factor authentication (2FA) via SMS OTP, available in your account security settings. This significantly reduces the risk of unauthorised account access.
4.5 Any bet placed, deposit made, or withdrawal requested from your hc99 account while your credentials are authenticated is deemed to have been authorised by you, unless you have previously reported a security breach to hc99 and a case reference number has been issued.
hc99 accepts deposits in Pakistani Rupees (PKR) via JazzCash, EasyPaisa, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, and debit card. Minimum and maximum deposit limits are displayed in the hc99 cashier at the time of transaction and may be updated from time to time.
Deposits are credited to your hc99 Account Balance upon confirmation of the transaction from the relevant payment provider. hc99 is not responsible for delays caused by payment provider systems, bank processing times, or mobile network interruptions affecting mobile wallet transactions.
Withdrawal requests are processed to the payment method used for the most recent corresponding deposit, where technically and commercially feasible. hc99 reserves the right to request KYC documentation before approving any withdrawal request.
Withdrawals of Real Money Balance (funds not derived from uncleared Bonus Funds) are processed within the timeframes published in the hc99 Payment FAQ. JazzCash and EasyPaisa withdrawals are typically processed faster than bank transfer withdrawals. Processing times may be extended during periods of high volume or when additional verification is required.
hc99 maintains Player funds in designated accounts separate from the Platform's operational funds, in accordance with the requirements of its international gaming license. This segregation means that Player balances are protected in the event of hc99's insolvency, subject to the terms of the applicable regulatory framework.
6.1 All sports bets placed on hc99 are subject to the specific rules for the relevant sport and market, as published in hc99's Sports Betting Rules documentation accessible from the Sports section of the platform.
6.2 A bet is deemed accepted and binding once hc99 has issued a bet confirmation with a unique reference number. Oral acceptance or acknowledgment of a bet by support staff does not constitute a binding bet.
6.3 hc99 reserves the right to void any bet placed at an erroneous price — including odds published due to a technical error or a manifest error in the odds compilation process — even after the relevant event has concluded.
6.4 In-play betting markets are suspended periodically during live events at hc99's discretion. Bets placed on suspended markets will not be accepted. hc99 is not liable for missed betting opportunities arising from market suspensions.
6.5 Maximum payout limits apply per event and per market on hc99. These limits are displayed in the relevant market view and set a ceiling on the amount payable on a single bet or accumulator regardless of the stated odds.
6.6 hc99 may limit, restrict, or refuse bets from any Player at its sole discretion, including limiting the maximum stake accepted on specific markets, without being required to provide a reason.
7.1 All casino games on hc99 are provided by licensed third-party game studios and operate using certified Random Number Generator (RNG) technology or, in the case of Live Casino, real human dealers operating in regulated studio environments.
7.2 Published Return to Player (RTP) percentages for slot games reflect the theoretical long-term average payout of the game and do not guarantee specific results during any individual session or number of spins.
7.3 In the event of a game malfunction, disconnection, or technical error during a casino game session, hc99 reserves the right to void the affected game round. Any wagered funds consumed by a voided round will be returned to the Player's Account Balance.
7.4 hc99 does not permit the use of automated betting scripts, bots, artificial intelligence tools, or any software that gives a Player an unfair advantage in casino games or sports betting markets. Detection of such tools will result in immediate account termination and forfeiture of funds.
8.1 All bonuses and promotional offers on hc99 are subject to the specific terms published alongside each offer, including wagering requirements, game contribution rates, minimum odds restrictions, expiry dates, and maximum bonus conversion caps.
8.2 Bonus Funds are credited to a separate bonus wallet and cannot be withdrawn directly. Bonus Funds must complete the stated wagering requirement before any portion of the resulting balance may be transferred to the Real Money withdrawable balance.
8.3 hc99 reserves the right to withdraw, cancel, or modify any promotion at any time. Where a promotion is cancelled after a Player has already opted in, hc99 will endeavour to honour any reasonable expectation created, subject to the protection of platform integrity.
8.4 hc99 may, at its discretion, withhold or reclaim bonus funds and any winnings derived therefrom where hc99 determines that the Player has abused the bonus system, including but not limited to: creating multiple accounts to claim the same bonus, placing offsetting bets to lock in bonus value with minimal risk, or coordinating with other Players to exploit promotional structures.
The following conduct is strictly prohibited on the hc99 platform and will result in immediate account suspension, potential permanent termination, forfeiture of funds, and referral to relevant law enforcement authorities where applicable:
10.1 All content on the hc99 platform — including but not limited to software, game content, graphics, logos, text, design elements, and the hc99 brand name — is the intellectual property of hc99 or its licensed suppliers and is protected under applicable intellectual property law.
10.2 Players are granted a limited, non-exclusive, non-transferable licence to access and use the hc99 platform for personal, recreational purposes only. This licence does not include the right to reproduce, distribute, modify, create derivative works from, or commercially exploit any hc99 content.
10.3 The hc99 name, logo, and associated branding may not be used in any context without prior written authorisation from hc99.
11.1 hc99 provides the platform on an "as is" and "as available" basis. While hc99 takes reasonable measures to maintain platform availability and accuracy of information, hc99 does not warrant that the platform will be uninterrupted, error-free, or free from technical faults at all times.
11.2 To the fullest extent permitted by applicable law, hc99 excludes liability for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of the hc99 platform, including but not limited to: loss of profits, loss of data, or losses arising from betting or gaming outcomes.
11.3 hc99's total aggregate liability to any Player in respect of any claim arising from these Terms shall not exceed the balance held in that Player's hc99 account at the time the claim arises.
11.4 Nothing in these Terms shall limit hc99's liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.
12.1 hc99 is committed to promoting responsible gambling and provides a range of tools to help Players manage their activity. These tools are available directly within your hc99 account settings and include: deposit limits (daily, weekly, monthly), session time reminders, temporary self-exclusion (cool-off periods from 24 hours to 30 days), and permanent self-exclusion.
12.2 Players who wish to self-exclude permanently from hc99 may do so by contacting hc99 support via live chat. Permanent self-exclusion requests are processed within 24 hours and cannot be reversed for a minimum period of 6 months.
12.3 hc99 prohibits the use of the platform by any Player who is subject to a self-exclusion agreement — whether initiated through hc99 or through any national self-exclusion register. Players identified as attempting to circumvent a self-exclusion will be blocked and any winnings may be forfeited.
12.4 hc99 requires all account holders to be 21 years of age or older. This age restriction is enforced through registration controls and KYC verification processes.
12.5 For detailed information about hc99's responsible gaming tools, self-exclusion procedures, and resources for problem gambling, please visit our Responsible Gaming page.
13.1 hc99 reserves the right to suspend or terminate any Player account at any time, with or without prior notice, where hc99 determines that the Player has breached these Terms, engaged in prohibited conduct, or poses a risk to the integrity of the platform or other Players.
13.2 Upon termination for breach of Terms, hc99 may withhold the Account Balance pending an investigation. Where a breach is confirmed, hc99 reserves the right to forfeit the Account Balance in whole or in part as a remedy for the losses caused by the breach.
13.3 Players who wish to close their hc99 account voluntarily may do so by contacting support. Any Real Money Balance remaining at the time of voluntary closure will be returned to the Player via their verified payment method following completion of any outstanding KYC requirements.
13.4 hc99 may suspend accounts temporarily during active investigations. Players under investigation are not permitted to place new bets or request withdrawals until the investigation is resolved.
14.1 hc99 may update or amend these Terms & Conditions at any time. Updated Terms will be published on this page with a revised "Last Updated" date. Where changes are material, hc99 will endeavour to notify registered Players via the contact details on file.
14.2 Your continued use of hc99 following publication of amended Terms constitutes your acceptance of the updated agreement. If you do not accept an amendment, you must cease using hc99 and contact support to initiate voluntary account closure and withdrawal of any Real Money Balance.
15.1 These Terms & Conditions are governed by and construed in accordance with the laws applicable under hc99's international gaming license jurisdiction. By accepting these Terms, you consent to the jurisdiction of the applicable regulatory and legal framework.
15.2 In the event of a dispute between you and hc99, you agree to first attempt resolution through hc99's internal complaints procedure by contacting support at [email protected] with full details of your complaint.
15.3 hc99 will respond to formal complaints within 10 business days. Where the internal resolution is unsatisfactory, the Player may escalate to the dispute resolution body designated by hc99's licensing authority.
15.4 Nothing in these Terms prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm.
If you have questions about these Terms & Conditions, require clarification on any provision, or wish to lodge a formal complaint, please contact the hc99 support team:
Please include your registered username and a clear description of your query or complaint when contacting hc99 support. This helps the support team resolve your matter without unnecessary delays.
Now that you know the rules, join thousands of Pakistani players already enjoying hc99. Deposit via JazzCash or EasyPaisa and start in minutes. Must be 21 or older.
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